Terms of Use

1. Use of Ticketpal

By using Ticketpal (the "Tool"), you acknowledge and agree to the following terms and conditions. If you do not agree with these terms, please refrain from using the Tool.

2. Disclaimer of Liability

Ticketpal ("we," "us," or "our") provides the Tool for informational purposes only. While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or timeliness of the data.

3. Legal Information

The information provided by the Tool is not legal advice. It is your responsibility to verify any data obtained through the Tool and to consult with legal experts if needed.

4. No Liability for Fines

Ticketpal disclaims all liability for any fines, penalties, or legal consequences arising from your use of the Tool. The Tool is not a substitute for professional legal advice.

5. No Guarantee of Accuracy

Laws and regulations may change; although we make every effort to keep the Tool's data accurate, you must verify the information independently.

6. No Warranty

The Tool is provided "as is" without any warranties, express or implied, including merchantability or fitness for a particular purpose.

7. Changes to the Tool

Ticketpal reserves the right to modify, suspend, or discontinue the Tool at any time, with or without notice.

8. Indemnification

You agree to indemnify and hold harmless Ticketpal and its affiliates from any claims, damages, or expenses arising from your use of the Tool.

9. Data Sharing

By using the Tool, you consent to sharing personal data with us. For further details, see our Privacy Policy below.

10. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of its courts.

By using the Tool, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use immediately.

For questions or concerns regarding these Terms, contact us at [email protected].

Last updated: 29th November 2025

Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use Ticketpal ("the Tool"). We comply with the GDPR and other applicable data-protection laws.

Ticketpalio Ltd acts as the data controller for personal information collected through Ticketpal. This means we determine the purposes and means of processing your personal data and are responsible for it being handled in accordance with applicable data protection law.

2. Data Collection and Usage

a. Personal Information

• Contact details (name, email address)
• Usage data (preferences, interactions with the Tool)
• Device information (IP address, browser type)
• Location data and calendar events

b. Purpose of Data Processing

• To provide and maintain the Tool's functionality
• To personalize your experience and improve the Tool
• To communicate with you and provide support
• To comply with legal obligations and prevent misuse

c. Lawful Basis for Data Processing

• Your consent
• Compliance with legal obligations

3. Data Sharing and Disclosure

• Service providers and third parties performing functions on our behalf
• Law enforcement or regulatory authorities when required by law
• Other parties with your consent

The Tool's use and transfer of information received from Google API™ Services to any other app will adhere to Google API™ Services User Data Policy, including the Limited Use requirements.

4. Data Security

We take appropriate technical and organizational measures to secure your personal information against unauthorized access.

5. Your Rights

• Right to access your data
• Right to rectification of inaccurate data
• Right to erasure of your personal data
• Right to restrict processing
• Right to data portability

6. Contact Us

For questions, concerns, or requests regarding your privacy or this Policy, please contact us at [email protected].

7. Changes to this Privacy Policy

We may update this Policy to reflect changes in our practices or the law. We will notify you of material changes via the Tool or email.

Account Deletion

If you'd like to have your account deleted please email [email protected]. We'll delete all your data during this process.